GRM is the digital service platform specifically developed for RXPE series of products, consist of the client-side, transmission systems, the center-side, using the most advanced digital communication and transmission technology, send the real-time feedback of operation date and images back to RXPE-GRM digital service center from clients all over the world. RXPE provide 7×24 services to all clients.

RXPE GRM system creates a "proactive, zero-distance, intelligent" service concept, breaking the traditional service model and providing accurately and rapidly technical support and perfect services to clients all over the world.